Terms and Conditions

TERMS AND CONDITIONS

By accessing and placing your order on this website you agree with its standard terms and conditions.

1. ACCESS

You can access this site only if you agree with its standard terms and conditions. 

2. OBLIGATIONS - You 

2.1. I hereby agree not to use this website on illegal purpose and to use it according to the current applicable legislation. 

2.2. I hereby agree not to cause any trouble or deteriorations to this website. 2.3. I hereby agree not to use this website in a way that could violate the rights of any person or company (privacy and property rights are included).

3. OUR RIGHTS

3.1 We preserve the right to:

3.1.1 Change permanently or temporary the website (or parts of it) without advising you. 

3.1.2 Change these terms and conditions without advising you ? you should check it and agree or not. In the case in which you do not agree you have to immediately exit the website. 

3.1.3. magazinuldeflori.ro preserves the right to refuse an order without the obligation to clear its motivations but in this case the client will have a full refund. In the case when the products are damaged during the delivery or are not ready for delivery, the client can ask for a refund of the amount transferred to the MagazinuDeFlori.ro but he can not ask for other damages. Once the client places the order, he automatically agrees with the standard terms and conditions - this has the value of a contract. 

3.1.4. The delivery is made within minimum 2 hours since receiving the order. If for any reason independent of magazinuldeflori.ro (there is nobody home, the addressee doesn?t want to receive the gift etc) the order has not been delivered, the order can be still delivered within the following 6 hours. After that it is canceled without a refund. 

3.1.5. magazinuldeflori.ro preserves the right to cancel any order wich we can associate with the internet fraud. The client will get a full refund. 

3.1.6. In some cases, for legal hollydays, if the sistem lets you make an order of flowers, birthdaycake or any other product, there is some time the possibility to be in the impossibility to take the order if you make it same day delivery. So we preserve the right to cancel any order and you will get a full refund. To avoid this kind of problems please make the order at least 2 or 3 days before. Also fi you want a personalized birthday cake with a foto you have to make the order at least one day before delivery. 

4. LINKS

This website gives links to other websites. You should know that our site can not be held responsible for what you are going to find on the linked websites. 

5. SUPERVISION

We have the right but not the obligation to supervise any activity connected with our website. We can investigate and report any complaint and take specific action. (in cases like: warnings, suspensions etc) 

6. YOUR PERSONAL DETAILS

We respect and protect your personal information and details. 

7. COPY RIGHT AND THE RIGHT TO USE

Any brand, trademark belonging to this website must not be copied unless otherwise agreed. 

8. PRODUCT DESCRIPTION

The pictures are meant to support the presentation. If some flowers or products are missing from our supply, magazinuldeflori.ro can change them with some similar ones but within the original value of your order and of course at the same standards without contacting the client.

9. ADDITIONAL CHARGES

The final cost paid by the client includes the price of the product and the plus the delivery expenses.

10. THE DELIVERY

We promise to make the delivery in maximum 48 hours after the payment confirmation or at a further date specified by the client. The delay can be caused by weather, bank holidays etc.? which we try to avoid.

  • The Personalized birthday Cakes (with the photos) are delivered ONLY in Bucharest
  • The personalized photo cakes must be ordered 24 hours before
  • The time intervals are indicative, it is possible that we will not be able to respect this interval. Of course, we make every effort to fit within the specified intervals, but there are isolated cases when this is not possible.

11. USAGE OF THE WEBSITE BY PEOPLE UNDER 18

The alcohol sold on magazinuldeflori.ro is for people over 18. The legislation in place forbids minors the acquisition of alcohol hence by accessing this website, any user is stating the following: “ I certify that I am at least 18 and that by placing my order I don’t break the current laws”

Thank you from the bottom of my heart for everything! With your help I managed to bring a little comfort to my family ….. thank you and I will contact you for happier moments as well! See you soon
Andreea Zlatan, Jan 15th 2025
Good Afternoon, Thank you for the kindness and for the professionalism with which you delivered the order. To be honest with you I had some fears regarding the delivery. The quality of your service is very high. The surprise was perfect. My mother was so impress that she couldn’t refrain her tears. Because of the distance, I was not able to see the flowers or to taste the birthday cake and Champaign, but my mother’s comments and her reaction, said all the necessary words. Thank you for contributing to such a lovely surprise and because you put a smile on her face. I hope the next order will be just as successful! good luck
Elis, Apr 28th 2025
Thanks to Mr. Stefan and his team, I managed to make a beautiful gift for my mother at the venerable age of 85. Since I have been established in the USA since 1998, Mr. Stefan's Flower Shop acted efficiently and promptly in delivering a bouquet of flowers, a cake and a very cute teddy bear. I ordered a cube with multicolored freesias that filled my mother's soul with joy (freesias being her favorite flowers). Their scent fills the room with a pleasant scent. The Diplomat cake I ordered is very fresh and tasty, and the teddy bear that my mother named Titi sits next to her and reminds me of me. Thank you, Mr. Stefan! I will definitely use your services again. In fact, I already have two orders in progress for March 8. I recommend Magazinul de Flori to all those who are far away who want to make a beautiful gift. With great love and respect,
Raluca Mascov, Feb 23rd 2025

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